For ski school, ski and snowboard rental and sports shop services provided by GERBER SPORTS in Kühtai.
These General Terms and Conditions apply to services provided by GERBER SPORTS in the areas of ski school, ski and snowboard rental and sports shop in Kühtai.
Tiroler Skischule Gerbersports-Kühtai, Markus Fedrizzi
Kühtai 40
6183 Kühtai
Austria
Hotel Mooshaus GmbH & Co KG
Kühtai 40
6183 Kühtai
Austria
Phone: +43 5239 5207 980
Email:
office@gerbersports.com
These Terms and Conditions apply to bookings and contracts concluded via the GERBER SPORTS website or online booking platform as well as to bookings made on site, by telephone or by email.
The presentation of services on the website or online booking platform does not in itself constitute the conclusion of a contract.
In the case of an online booking, the contract is concluded when the booking process has been completed and the booking confirmation has been transmitted.
The customer is required to provide all information requested during the booking process completely and accurately. This applies in particular to participants' names and ages, contact details, ability level and any other information required for the safe and proper provision of the booked service.
Bookings for ski courses and private lessons relate to specific dates and periods.
The prices displayed or agreed at the time of booking apply.
Depending on the booking method, payment may be made on site in cash, by debit card or credit card, or via the online payment processing offered by GERBER SPORTS.
For online payments, credit and debit cards as well as – where technically available – Apple Pay and Google Pay may in particular be offered.
Holders of a valid Gerbercard receive, subject to the applicable conditions, a 10% discount on ski school services, ski rental services and shop items that have not already been reduced.
Discounts, promotions and other benefits cannot generally be combined unless expressly stated otherwise.
No additional Gerbercard discount is granted on shop items that have already been reduced.
The stated basic price for a private lesson applies to one or two participants.
From the third participant onwards, an additional charge of EUR 15.00 per additional person is payable. The maximum number of participants is five persons.
In order to provide lessons as consistently as possible, participants booked together should have a comparable ability level.
The meeting point for private lessons is generally at GERBER SPORTS in Hotel Mooshaus, Kühtai 40, unless another meeting point has been expressly agreed.
Participants are requested to arrive at the agreed meeting point approximately five minutes before the lesson begins.
If a participant arrives late, there is no entitlement to an extension of the lesson. The lesson ends at the originally agreed finishing time.
Requests for a particular ski instructor may be stated when making a booking. GERBER SPORTS will make reasonable efforts to accommodate such requests where possible.
However, there is no entitlement to lessons with a particular instructor.
GERBER SPORTS is entitled to change the instructor for organisational, staffing or safety-related reasons.
The children's group course in GERBYLAND is intended exclusively for beginners aged five years and over.
Regular GERBYLAND courses begin on Sunday and continue until Thursday. Lessons generally take place daily from 10:00 to 12:00 and from 13:30 to 15:30.
Shorter participation may be agreed only upon request and subject to availability. Joining a course week that has already started is not possible.
The maximum group size is 14 children. GERBER SPORTS endeavours to keep actual groups smaller where possible. However, no specific group size below the permitted maximum is guaranteed.
For participation in the children's group course in GERBYLAND, it must be specified whether the child will be handed over at GERBER SPORTS in Hotel Mooshaus or directly at GERBYLAND.
The meeting point is selected by the parents or legal guardians and may, in particular, be chosen according to the location of the accommodation.
The agreed meeting point is organisationally binding for GERBER SPORTS.
This is particularly necessary to ensure that it is clear where the child will be handed back to the parents or legal guardians during the lunch break and after the ski course has ended.
Unless expressly agreed otherwise with the ski school, the agreed meeting point applies both to the handover before the course begins and to collection during the lunch break and after the course has ended.
Parents or legal guardians are required to bring the child to the agreed meeting point on time and to collect the child again at the agreed time.
The agreed meeting point may be changed only after prior consultation with GERBER SPORTS.
When booking, the participant's actual ability level must be stated truthfully in accordance with the ability levels specified by GERBER SPORTS.
The organisation and preparation of the lesson is based on this information.
If it becomes apparent that the stated ability level differs significantly from the participant's actual ability, GERBER SPORTS will, where possible, endeavour to find an appropriate alternative.
If no suitable lesson option or suitable instructor can be provided due to an incorrect self-assessment, this is the responsibility of the participant. In such a case, there is no entitlement to a refund of the lesson price.
Ski or snowboard equipment and lift passes are not included in the lesson price unless expressly stated otherwise in the respective offer.
Each participant is responsible for having complete, functional equipment suitable for the respective lesson in good time.
For beginners, the actual need for a lift pass may, where appropriate, be discussed with the ski school on site.
All ski school participants are required to wear a helmet during lessons. This applies to children, young people and adults as well as to group and private lessons.
Participants, or in the case of minors their parents or legal guardians, are required to inform GERBER SPORTS before the lesson begins of any health restrictions, physical conditions or other circumstances that may be relevant to the safe provision of the lesson.
Participants are required to follow the instructions of the ski instructors and to observe the applicable FIS rules of conduct.
GERBER SPORTS is entitled to exclude a participant from a lesson if the participant repeatedly disregards instructions, endangers themselves or other persons, or if their behaviour prevents the lesson from being conducted safely.
If the participant causes their own exclusion, there is no entitlement to a refund of the lesson price.
No later than three days before the start of the booked service: free of charge.
Less than three days but more than 24 hours before the start: 50% of the agreed price.
Within 24 hours before the start of the service: 100% of the agreed price.
In the event of a no-show without timely cancellation: 100% of the agreed price.
In the event of illness or accident, a proportionate refund for unused services may be made upon presentation of a medical certificate.
GERBER SPORTS is entitled to require an appropriate medical certificate.
Services already used will not be refunded.
This provision applies both to private lessons and children's group courses and, in accordance with the following provisions, also to rental equipment.
Rebooking is generally possible free of charge up to three days before the start of the service, subject to availability.
There is no entitlement to a particular alternative lesson time, instructor or other replacement service.
Changes at shorter notice can be made only subject to availability and individual agreement.
Ski courses and private lessons generally take place in all weather conditions, provided that they can be conducted safely and the required lift operations remain in service.
Snowfall, cold temperatures, wind, restricted visibility or other normal winter weather conditions do not in themselves give rise to an entitlement to cancellation or refund.
If the lift operations required for the lesson are completely suspended and the booked lesson therefore cannot take place, the price of the affected lesson will be refunded in full.
If the lesson can still be conducted safely and professionally on suitable terrain despite restricted lift operations, the lesson will take place.
If a booked service cannot be provided due to an exceptional event for which GERBER SPORTS is not responsible and no suitable alternative means of providing the service is available, the service not provided will be refunded.
Any further statutory rights remain unaffected.
GERBER SPORTS has business liability insurance. This is not equivalent to personal accident insurance for participants.
No personal accident insurance for participants is included in the lesson price.
Participants are expressly advised to arrange adequate personal accident, liability, rescue and, where appropriate, repatriation insurance coverage.
The rental equipment remains the property of the lessor throughout the rental period.
Upon taking possession of the equipment, the renter undertakes to handle it carefully and properly and to protect it against loss, theft and damage.
Passing on or subletting rental equipment to third parties is not permitted without the express consent of GERBER SPORTS.
Reserved rental equipment will be held for the customer until closing time on the agreed first rental day.
There is no entitlement to a specific ski or snowboard model, particular brand or colour unless this has been expressly agreed.
If a reserved model or item cannot be provided for unforeseen reasons, GERBER SPORTS may, where possible, provide equivalent or higher-category equipment without additional charge.
Reserved rental equipment may be collected from 15:00 on the day before the first booked rental day during opening hours without an additional rental day being charged.
Rental equipment must generally be returned during the respective opening hours on the final booked rental day.
Rental equipment may be returned by no later than 10:00 on the following day without an additional rental day being charged.
If the equipment is returned after 10:00, an additional rental day will be charged at the applicable rate.
Voluntary early return of rental equipment does not generally entitle the renter to a full or proportionate refund of the agreed rental price.
A proportionate refund for unused rental days will be made only:
The actual return of the rental equipment is decisive for calculating any proportionate refund. Rental days already commenced or used will not be refunded.
A change of rental equipment or rental category is possible subject to availability.
If changing to a higher-category rental product, the regular surcharge for the new category must be paid.
Normal wear and tear of rental equipment resulting from proper use is included in the rental price and will not be charged separately to the renter.
This is distinct from damage caused in particular by improper use, intentional conduct or gross negligence.
The renter is liable for such damage in accordance with the applicable legal provisions.
Optional GERBER SPORTS rental insurance may be taken out for rental equipment only at the time the equipment is collected and against payment of an additional charge.
It is not possible to take out the insurance retrospectively during an ongoing rental.
The premium is calculated individually by the rental system depending on the rental period and insured equipment.
If no optional rental insurance is taken out when the equipment is collected, GERBER SPORTS provides no corresponding cover for damage, breakage, loss, theft or mix-up.
In such cases, the renter is liable in accordance with the applicable legal provisions.
Damage caused intentionally, through gross negligence or through clearly improper use of the rental equipment is not covered by GERBER SPORTS rental insurance.
This may include in particular using skis or snowboards on clearly unsuitable or insufficiently snow-covered surfaces.
This applies in particular to crossing snow-free roads or comparable surfaces while wearing skis or snowboards where this causes substantial scratches or other damage to the base or equipment.
In the event of theft of rental equipment, a report must be filed immediately with the competent police authority and the corresponding confirmation must be provided to GERBER SPORTS.
The renter must inform GERBER SPORTS immediately of any theft, loss or mix-up of rental equipment.
Further handling of costs or damage depends on whether valid GERBER SPORTS rental insurance was taken out for the equipment concerned and whether the applicable conditions are fulfilled.
Rental equipment may also be reserved and paid for through external booking and distribution partners, in particular SKISET.
Additional or differing terms and booking conditions of the respective distribution partner may apply to bookings and payments made through such an external partner.
The terms of the respective distribution partner are made available to the customer during the booking process on that platform.
The conditions agreed with the customer apply to the actual collection, use and return of rental equipment unless differing provisions apply to the respective booking relationship.
The prices displayed in the stationary GERBER SPORTS sports shop apply to purchases made there.
Shop products are currently not sold online through this website.
Statutory warranty rights remain unaffected.
GERBER SPORTS is liable in accordance with the applicable legal provisions.
Participation in winter sports involves typical sporting and natural risks. Participants are required to adapt their skiing or riding to their personal ability, the terrain, snow and weather conditions and other traffic on the slopes, and to observe the applicable safety and FIS rules of conduct.
GERBER SPORTS business liability insurance does not replace the guest's own personal insurance coverage.
When making a booking for a minor, the person making the booking confirms that they are authorised to make the booking and provide the necessary declarations.
Parents or legal guardians are required to provide the ski school with all information necessary for the safe supervision of the child.
The agreed handover and collection times and meeting points must be observed.
The customer agrees that communication required for the provision and processing of the booking may in particular take place by email.
The customer is responsible for providing a correct and accessible email address.
For online bookings, these General Terms and Conditions are made available to the customer before the booking process is completed.
Completion of the booking requires the customer's express acceptance of the General Terms and Conditions applicable at the time of booking.
The version applicable at the time the contract is concluded is binding for the respective booking.
GERBER SPORTS is entitled to make reasonable changes to instructors, meeting points or procedures for objectively justified organisational, staffing or safety-related reasons, provided that the essential content of the booked service is not materially affected.
Where possible, the customer will be informed of significant changes in good time.
Austrian law applies, subject to mandatory statutory consumer protection provisions.
Mandatory statutory rights of consumers are not restricted by these General Terms and Conditions.
If individual provisions of these General Terms and Conditions are or become invalid or unenforceable, the remaining provisions remain unaffected to the extent permitted by law.
Statutory provisions apply in place of any invalid or unenforceable provision.